Shipping policy
Shipping Policy – Ghost Print Lab
Last updated: 04/30/2026
Order Processing
All orders are processed within 3–5 business days after payment is received.
Because each item is custom-made, production begins after your order is placed. This includes printing, quality checks, and packaging.
Orders are not shipped or delivered on weekends or holidays.
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Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3–5 business days after production
- Total estimated delivery time: 6–10 business days
Delivery delays can occasionally occur due to carrier issues or high order volume.
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Shipping Locations
Ghost Print Lab currently ships within the United States.
For special requests or large custom orders, please contact us directly at:
info@ghostprintlab.com
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Shipment Confirmation & Tracking
You will receive a shipping confirmation email once your order has shipped, which will include your tracking number.
Tracking information will be active within 24–48 hours.
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Order Issues & Delays
Ghost Print Lab is not responsible for delays caused by shipping carriers, weather, or incorrect shipping addresses provided at checkout.
If your order is significantly delayed, please contact us and we’ll help resolve the issue.
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Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery.
We will work with you to replace the item or resolve the issue as quickly as possible.
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Address Accuracy
Customers are responsible for providing accurate shipping information.
Ghost Print Lab is not responsible for orders shipped to incorrectly entered addresses.
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Contact Us
If you have any questions about your order or shipping, contact us at:
Ghost Print Lab
Chicago, IL
info@ghostprintlab.com
1(773)490-3235
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Ghost Print Lab is a Chicago-based apparel company that designs, produces, and fulfills custom merchandise using a network of trusted production partners. All orders are managed and quality-checked by our team before delivery.